SpringHill Christian Camp Cancellation Policy
We recognize that life can be unpredictable, and circumstances can change after you make a reservation. If you are unable to attend your camp or retreat after booking, the following cancellation policy will apply:
Overnight Camp | Family Retreat | Youth Retreats | Adult Retreats
Overnight Summer Camp Cancellation Policy:
If circumstances arise and your child cannot attend the week you reserved, you may be able to choose an alternate date, depending on availability. If you need to cancel, refunds depend on when you cancel in relation to your camp dates.
- Cancellations over 180 days from your camp experience, minus the deposit, are fully refundable.
- Cancellations between 179 and 31 days before your camp experience result in a 25% cancellation fee.
- Cancellations between 30 and 8 days before your camp experience are charged a 50% cancellation fee.
- Cancellations within 7 days of your camp experience will result in the forfeiture of the entire camp fee.
Family Retreat Cancellation Policy
If circumstances arise and you cannot attend, you may be able to choose an alternate date, depending on availability. If you need to cancel, refunds depend on when you cancel in relation to your camp or retreat dates.
- Cancellations over 180 days from your camp experience, minus the deposit, are fully refundable.
- Cancellations between 179 and 31 days before your camp experience result in a 25% cancellation fee.
- Cancellations between 30 and 8 days before your camp experience are charged a 50% cancellation fee.
- Cancellations within 7 days of your camp experience will result in the forfeiture of the entire camp fee.
Youth Group Retreats
If circumstances arise and a child cannot attend the retreat, refunds depend on when you cancel in relation to the retreat date.
- Cancellations between 180 and 31 days from your camp experience, minus the deposit, are fully refundable.
- Cancellations between 30 and 8 days before your camp experience are charged a 50% cancellation fee.
- Cancellations within 7 days of your camp experience will result in the forfeiture of the entire camp fee.
Adult Retreats
If circumstances arise and you cannot attend the retreat, refunds depend on when you cancel in relation to the retreat date.
- Cancellations over 180 days from your camp experience, minus the deposit, are fully refundable.
- Cancellations between 179 and 31 days before your camp experience result in a 25% cancellation fee.
- Cancellations between 30 and 8 days before your camp experience are charged a 50% cancellation fee.
- Cancellations within 7 days of your camp experience will result in the forfeiture of the entire camp fee.
Cancellation FAQs
- What Happens if SpringHill Cancels Your Event:
- What happens if my financial circumstances change after registering my child for an event?
- What happens if I need to cancel my reservation?
- How and when will I know if my overnight summer reservation is canceled?
- How and when will I know if my family retreat experience is canceled?
- How do you calculate the cancellation fee?