Frequently Asked Questions About SpringHill Retreats

Activities

• What activities are available during the retreat?

  We offer a variety of activities, including indoor high ropes, rock climbing, crate stacking, crafts, target sports such as Laser Tag and Paintball, and more. Most activities are open to everyone, but some, such as target sports, require sign-up and/or include additional costs.

  Activities offered for specific camps or retreats are dependent on the season and staffing availability.

• Is there a complete list of activities available for your Michigan property?

  MICHIGAN ACTIVITIES Include:

  YEAR ROUND

  • Indoor High Ropes Course
  • Climbing wall(s)
  • Indoor Pool w/slide
  • Riflery
  • Archery
  • Laser Tag
  • Paintball
  • Trap Shooting (skeet)
  • Axe Throwing
  • Glow MiniGolf
  • Nine Square
  • Tournaments (volleyball, dodgeball, basketball)
  • GaGa Ball
  • Crafts
  • Nature Trails
  • Large Group Games

  SEASONAL

  • Flying Squirrel
  • Giant Swing
  • Zipline(s)
  • Field Games
  • Outdoor Pool w/slide
  • Canoeing
  • Paddle Boards
  • Gusher
  • Water Obstacle Course
  • Pickleball
  • Blobbing
  • Fishing
  • Petting Farm
  • Campfires

  WINTER

  • Broomball
  • Tubing
  • Crate Stacking

• Is there a complete list of activities available for your Indiana property?

  INDIANA ACTIVITIES Include:

  YEAR ROUND

  • Zipline
  • Climbing Wall
  • Crate Stacking
  • Flying Squirrel
  • Giant Swing
  • Riflery
  • Trap Shooting (skeet)
  • Axe Throwing
  • Field Games
  • Pickleball
  • Crafts
  • Nature Trails
  • Basketball
  • GaGa Ball
  • Nine Square
  • Campfires
  • Large Group Games

  ALL WATER ACTIVITIES are seasonal and on lakes

  • Party Barge (blob, water trapeze, water zipline)
  • Canoeing
  • Paddle Boats
  • Paddle Boards
  • Fishing
• Are all the activities included in the price of the retreat?

  Most activities, such as ziplining, climbing walls, and swimming, are included in the retreat price. However, a small additional fee is required for a few specialty activities, such as crafts, paintball, and trap shooting, to help cover material and equipment costs.

Housing

• What types of housing are offered at retreats?

  We offer two types of housing:

  1. Premium housing offers traditional bunk-style beds with electricity, heating, and baths with showers inside the cabin.
  2. Standard housing offers traditional bunk-style beds with electricity, heating, and bathhouses are nearby.

  Both standard and premium housing at our Indiana property have air conditioning as well.

  Specialty housing may be available for pastors, speakers, and the leadership team.

  During pre-programmed retreats like Winter Teen and Preteen Retreats, cabins are assigned

• Can my camper stay in the same cabin with a friend?

  Depends on the group size, groups typically stay in the same cabin or cabins close to each other. At custom retreats, leaders handle cabin assignments.

• Do youth bunk with older (or younger) campers?

  Depending on the group size, groups typically stay in the same cabin or cabins close to each other. Leaders handle cabin assignments.

• How many guests are in each cabin?

  The number of bunk beds varies by cabin. Most cabins accommodate group sizes of 14 to 24 guests.

• When we bring our group, will there be other groups on the same dates?

  Maybe. Depending on the size of your group, we reserve the right to bring multiple groups to camp on the same dates. However, with over 800 acres per camp, we are often able to schedule meals and activities that keep your group together and independent from other groups sharing the camp space on the same dates for custom retreats.

Safety

• What safety measures do you take to protect guests?

  Guest safety is a top priority. We follow best practices to keep everyone safe, which includes but is not limited to using certified lifeguards during water activities, daily equipment checks for adventure activities, and having medical volunteers on site in the event of an accident. 

  Learn more about our safety policies here and here.

• Someone in our group has a physical disability. What activities can they participate in?

  Just about all of them! We can provide special accommodations for most of our activities regardless of physical ability. We believe every camper should be able to experience camp, and we’ve worked hard to make sure we can provide that experience to all campers. If you have additional questions, please contact our office to speak to our Activities Manager.

• Someone in our group has sensory issues. Do you offer alternatives if they have trouble during a session?

  We understand that some campers find noise and an abundance of stimulation overwhelming. At our Michigan property, we typically offer a live-streaming option during sessions. This quieter environment provides a more comfortable space while still allowing campers to engage with the retreat’s messages and worship. Noise-canceling headphones are also available for those who need them during the live session.

Pre-Registration Camp Questions

• What is your cancellation policy?
  • Cancellations between 180 and 31 days from your camp experience, minus the deposit, are fully refundable.
  • Cancellations between 30 and 8 days before your camp experience are charged a 50% cancellation fee.
  • Cancellations within 7 days of your camp experience will result in the forfeiture of the entire camp fee.

  For more detailed information about our cancellation policy, click here.

• Who can I contact if I need to talk to someone at the camp either before we arrive or during the retreat?

  Group leaders can answer most retreat questions.

  For assistance prior to your retreat, you can also contact us at (231) 734-2616 or email us at info@springhillexperiences.com.

Marketing Your Retreat

• What marketing materials do you provide to help churches market group retreats to their congregation and within their community?

  We provide information and marketing materials to help you build awareness and interest for group retreats.

• What services do you provide for a custom retreat?

  By providing lodging, meals, and activities for your custom retreat, you can focus on choosing your speakers, worship team, and messaging.

• What services are included during pre-programmed retreats?

  Pre-programmed retreats are done-for-you retreats. Once you register your group, we take care of everything else, including lodging, meals, activities, speakers, and the worship band.

General Retreat Questions

• How do I retrieve a lost item?

  Lost and found bins are available on-site. You can also fill out a lost and found form online here.

• Is there Wi-Fi available at camp?

  Yes, wireless internet access is available for leaders in many parts of the camp. You will receive the password when you check-in. The network is NOT password protected.

• Who can I contact at SpringHill if I need assistance during the retreat or before we arrive?

  For assistance, contact us here.

• Where can I find the packing list?

  Go here to find our camper packing list.

• How can I communicate with my child while they are at camp?

  At a custom or church group retreat, cell phones are allowed. You can reach your child via their cell phone or by contacting their leader.

  However, during program retreats, like our Winter Teen Retreat, cell phones are not permitted.

• Who can I contact if I need to speak to someone at the camp before or during camp?

  For assistance prior to your retreat, you can also contact us at (231) 734-2616 or email us at info@springhillexperiences.com.